.sro-support,.admin-ticket-desk{--ticket-ink:#51391d;--ticket-muted:#85683e;--ticket-rule:#ae905766;--ticket-bg:#eadbb6;--ticket-accent:#8c6830;--ticket-toolbar:#d7c08e;max-width:850px;margin:0 auto;color:var(--ticket-ink)}.support-back{display:inline-block;font-size:12px;margin-bottom:15px}.support-heading{padding:0 0 20px;border-bottom:1px solid var(--ticket-rule);margin:0 0 24px}.support-heading h1{font-size:24px;line-height:1.4;margin:0 0 10px;overflow-wrap:anywhere}.support-heading p{color:var(--ticket-muted);font-size:14px;line-height:1.8;margin:0 0 14px}.support-ticket-id{font-size:12px!important}.support-actions{display:flex;align-items:center;gap:16px;flex-wrap:wrap;margin:20px 0 0}.support-form-fields{display:grid;grid-template-columns:minmax(0,1fr) 180px;gap:20px;margin-bottom:24px}.ticket-field-label{display:block;font-size:13px;font-weight:700;margin:0 0 8px}.sro-support .form-control,.sro-support .form-select{border-radius:0;background-color:#f7edcf;color:#49321a;border-color:#a68a54;font:14px/1.65 Georgia,serif;padding:9px 12px}.ticket-composer [hidden]{display:none!important}.ticket-editor-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px;background:var(--ticket-toolbar);border:1px solid var(--ticket-rule);border-bottom:0}.ticket-editor-toolbar [role=group]{display:flex;gap:4px}.ticket-editor-toolbar button{font:inherit;font-size:12px;padding:5px 10px;border:1px solid transparent;background:transparent;color:var(--ticket-ink);border-radius:0}.ticket-editor-toolbar button[aria-pressed=true]{border-color:var(--ticket-accent);background:var(--ticket-bg)}.ticket-editor-toolbar button:disabled{opacity:.5}.ticket-editor-toolbar button:hover:not(:disabled){text-decoration:underline}.ticket-composer textarea{resize:vertical;min-height:220px;max-height:650px;border-radius:0}.ticket-editor-preview{min-height:220px;padding:15px;border:1px solid var(--ticket-rule);background:var(--ticket-bg);white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.8}.ticket-editor-meta{display:flex;justify-content:space-between;gap:12px;color:var(--ticket-muted);font-size:11px;padding:8px 0}.ticket-editor-tip{font-size:12px;color:var(--ticket-muted);line-height:1.7;margin:3px 0 0}.ticket-field-error{font-size:12px;color:#a13426;margin:7px 0 0}.ticket-status{display:inline-block;border:1px solid var(--ticket-accent);padding:3px 7px;font-size:11px;color:var(--ticket-ink);white-space:nowrap}.ticket-status.is-answered{color:#405e2c;border-color:#859557}.ticket-status.is-closed{color:#8b6257;border-color:#b09a89}.support-ticket-table td{font-size:12px;vertical-align:middle}.support-ticket-table td:first-child>a{font-weight:700;overflow-wrap:anywhere}.support-ticket-table small{display:block;font-size:11px;color:var(--ticket-muted);margin-top:4px}.support-empty{padding:30px 12px!important;text-align:center}.support-empty h2{font-size:19px}.support-empty p{color:var(--ticket-muted)}.ticket-conversation{display:grid;gap:16px}.ticket-message{padding:16px 18px;background:var(--ticket-bg);border:1px solid var(--ticket-rule);border-left:3px solid #a68b59}.ticket-message.is-support{border-left-color:var(--ticket-accent);background:#dfcca1}.ticket-message header{display:flex;justify-content:space-between;gap:15px;flex-wrap:wrap;border-bottom:1px solid var(--ticket-rule);padding-bottom:10px;margin-bottom:12px}.ticket-message header strong{font-size:13px}.ticket-message time{font-size:11px;color:var(--ticket-muted)}.ticket-message-body{font-size:14px;line-height:1.8;overflow-wrap:anywhere}.ticket-message-body p:last-child{margin-bottom:0}.ticket-message-body pre{white-space:pre-wrap}.ticket-message-body blockquote{border-left:2px solid var(--ticket-accent);padding-left:12px;margin:10px 0}.support-reply-form{border-top:1px solid var(--ticket-rule);padding-top:24px;margin-top:28px}.support-notice{padding:16px 0;color:var(--ticket-muted);line-height:1.8}.support-close-form{margin-top:25px}.admin-ticket-desk{--ticket-ink:#24344b;--ticket-muted:#6a778a;--ticket-rule:#dce3ec;--ticket-bg:#fff;--ticket-accent:#356bd3;--ticket-toolbar:#eef3fa;max-width:1100px}.admin-ticket-desk .ticket-message{border-radius:8px}.admin-ticket-desk .ticket-message.is-support{background:#f1f6ff}.admin-ticket-desk .support-heading h1{font-size:25px}.admin-ticket-desk .ticket-editor-toolbar{border-radius:7px 7px 0 0}.admin-ticket-desk .ticket-composer textarea{border-radius:0 0 7px 7px}@media (max-width:600px){.support-form-fields{grid-template-columns:minmax(0,1fr)}.ticket-message{padding:13px}.ticket-editor-meta{flex-wrap:wrap;gap:5px}.support-heading h1{font-size:21px}}[data-sro-support-link]{gap:8px}.ticket-unread-badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;border:1px solid #c09d62;border-radius:3px;background:#6c281c;color:#fff1cc;font:bold 11px/1 Georgia,serif;text-shadow:none;box-shadow:inset 0 0 0 1px #3f1c13}.ticket-unread-badge[hidden]{display:none!important}